AI-Schedule | My portfolio

OVERVIEW:

I wrote and conducted usability tests and assisted UI design for a scheduling recommendation system. This product combines automated recommendations with visual tools to help military planners assess and adjust reconnaissance missions and maximize efficiency. This is an improvement over traditional scheduling methods and offers additional interactive tools on one platform, while minimizing clutter.

MY GOALS:

Write user script and usability test
Conduct usability test and collect feedback
Implement feedback on UI scheduling matrix
Obtain feedback from subject matter expert

High fidelity prototype, landing page

PROCESS

Writing a User script and Usability Test

I wrote a user script with 6 tasks for our users to complete. The moderated usability test assessed the navigation and layout of the product, as well as specific features. Specific features tested include automated schedule recommendations, schedule overview, map views, asset comparisons, and asset scheduling.

Impact:

Prompted evaluative usability feedback on its major features and layout
Allowed collection of both behavioral and attitudinal data

Conducting Usability Test

I facilitated the usability test with two users, each session taking about 45 minutes. After each task, I asked follow up questions to gain insight into the user’s behavior, attitudes, and emotions. Following the tests, we brought both users together for a brief focus group.

Impact:

Gained valuable insight into the product and UX
Users trusted the recommendation system, disliked coverage views, and found the navigation and schedule to be intuitive
Users suggested adding transit time to the schedule view
Gave direction for changes in the next iteration

Wireframe depicting the product's AI-generated planning recommendations. This was one of the features tested in the moderated usability test.

UI Design and usability feedback

I assisted UI design for the scheduling matrix, implementing feedback from the usability test. One important change was to represent transit time on the schedule (click the photo below to compare). Users mentioned that this plays an important role in understanding schedules and meeting plan requirements.

Impact:

Visualizing transit time helps user’s analyze asset coverage and make informed decisions for target-asset pairings
Additional UI elements indicate beginning and end times if a mission goes into the next day, reducing the number of clicks and time it takes for the user to assess coverage

Schedule matrix before usability feedback implementations and reiterations

Schedule matrix after implementation of usability feedback

Design Iterations

Several rounds of usability testing, along with feedback from subject matter experts, led us to redesign the product while maintaining the original overarching design system. We redesigned and in some cases, repurposed product features as well as overall navigation and layout.

Impact:

A much cleaner UI
Introduction of powerful tools like Heat Map based on AI recommendations
Per users, the redesign provided them more control over their planning

Screenshots showcasing various functions and features of the current high-fidelity prototype

Next Steps:

This product will soon be undergoing another round of usability testing. After gaining more feedback, the changes will be implemented and will undergo continuous iterations and refinement of the use case to prepare it for implementation.

Main programs Used: Figma

AI-SCHEDULE: Scheduling recommendation system

AI-SCHEDULE: Scheduling
recommendation system